Ridgemoor Road
The Mallards, Bridge Street, Leominster, HR6 8UN
West Midlands · Herefordshire, County of · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-12-03 | Requires improvement | new | Unrated→Requires improvement | Ridgemoor received a 'Requires Improvement' rating because it had significant safety and governance failings that had deteriorated from the previous 'Good' rating. Critical issues included fire safety breaches (blocked exits, gaps in fire checks, inadequate emergency equipment), poor infection control practices, and a failure by management to identify these risks through quality audits. Additionally, some staff were not treating people with proper dignity and respect, and systems to gather service feedback were ineffective. |