Proline Care Limited
5th Floor, The White House, 111 New Street, Birmingham, B2 4EU
West Midlands · Birmingham · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-01-22 | Requires improvement | new | Unrated→Requires improvement | Proline Care Limited received a 'Requires Improvement' rating because systems for monitoring and auditing the service failed to identify gaps in risk assessments and care records that lacked specific details about managing people's health conditions, and because governance processes were inconsistent, though staff provided caring support and people felt safe in their day-to-day care. |
| 2018-11-22 | Unrated | Unrated→Unrated | — | |
| 2018-05-01 | Unrated | Unrated→Unrated | — | |
| 2017-11-07 | Unrated | Unrated→Unrated | — | |
| 2017-06-16 | Unrated | Unrated→Unrated | — | |
| 2017-03-11 | Unrated | Unrated→Unrated | — | |
| 2016-12-06 | Unrated | Unrated→Unrated | — | |
| 2016-04-15 | Unrated | Unrated→Unrated | — | |
| 2013-10-10 | Unrated | Unrated→Unrated | — | |
| 2012-12-14 | Unrated | Unrated→Unrated | — | |
| 2012-02-03 | Unrated | Unrated→Unrated | — |