The Avenue Residential Home

3 The Avenue, Acocks Green, Birmingham, B27 6NG

West Midlands · Birmingham · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2015-11-17Requires improvementnewUnratedRequires improvementThe Avenue Residential Home received a 'Requires Improvement' rating because whilst staff provided caring support and the home was responsive to people's needs, there were significant failings in safety, effectiveness and leadership. Most notably, staff failed to follow safeguarding procedures during an incident on inspection day, DoLS applications were not made timeously to protect people's rights, and CCTV use had not been properly reviewed or consented to by residents.
2015-02-04UnratedUnratedUnrated
2014-01-18UnratedUnratedUnrated
2012-12-15UnratedUnratedUnrated
2012-09-14UnratedUnratedUnrated
2011-12-29UnratedUnratedUnrated