Westlands
Oliver Street, Rugby, CV21 2EX
West Midlands · Warwickshire · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-03-22 | Requires improvement | new | Unrated→Requires improvement | Westlands received a 'Requires Improvement' rating because whilst care delivery was effective and staff were caring, there were persistent safety and governance concerns. Staffing levels meant relatives reported delayed personal care and communication about incidents was inconsistent, and accurate recording of refused care was not always happening. Leadership needed to improve systems for proactive communication with relatives and ensure documentation reliably captured care provision. |
| 2020-09-02 | Unrated | Unrated→Unrated | — | |
| 2020-02-15 | Unrated | Unrated→Unrated | — | |
| 2017-08-01 | Unrated | Unrated→Unrated | — | |
| 2015-06-18 | Unrated | Unrated→Unrated | — | |
| 2013-08-03 | Unrated | Unrated→Unrated | — | |
| 2012-07-26 | Unrated | Unrated→Unrated | — | |
| 2011-08-25 | Unrated | Unrated→Unrated | — |