Homestead House
281 St Faiths Road, Old Catton, Norwich, NR6 7BQ
East · Norfolk · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-01-18 | Unrated | Unrated→Unrated | — | |
| 2019-09-05 | Requires improvement | new | Unrated→Requires improvement | Homestead House was rated 'Requires Improvement' because insufficient housekeeping staffing led to inadequate cleaning and infection control breaches, and the service failed to respond consistently to identified issues. Whilst staff were caring and people felt safe, leadership systems did not always ensure corrective actions were properly recorded or sustained, particularly regarding poor hygiene standards. |
| 2018-07-25 | Unrated | Unrated→Unrated | — | |
| 2015-12-07 | Unrated | Unrated→Unrated | — | |
| 2013-11-29 | Unrated | Unrated→Unrated | — | |
| 2013-11-06 | Unrated | Unrated→Unrated | — | |
| 2013-07-27 | Unrated | Unrated→Unrated | — | |
| 2013-05-08 | Unrated | Unrated→Unrated | — | |
| 2013-03-27 | Unrated | Unrated→Unrated | — | |
| 2013-03-14 | Unrated | Unrated→Unrated | — | |
| 2012-03-05 | Unrated | Unrated→Unrated | — |