First Care Lodge Limited (Supported Living)

Jhumat House, 160 London Road, Barking, IG11 8BB

London · Barking and Dagenham · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-05-11Requires improvementnewUnratedRequires improvementThe service was rated Requires Improvement because of significant failings in staff recruitment processes, where staff were not properly vetted before starting work, and ineffective quality assurance systems that failed to identify these shortfalls. Additionally, unsafe staff deployment practices with excessive working hours posed risks to both people and staff, though care quality and safeguarding responses were generally good.
2022-12-21UnratedUnratedUnrated