Victoria House Residential Home
31 Station Road, Alford, LN13 9JB
East Midlands · Lincolnshire · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-12-29 | Requires improvement | new | Unrated→Requires improvement | Victoria House received a 'Requires Improvement' rating because of significant failures in medicines management and governance oversight. Whilst staff were caring and the registered manager promoted person-centred care, unsafe practices around medicine handling (including missing protocols, poor storage, and lack of monitoring) and weak quality assurance processes that failed to identify these issues meant the service could not ensure people's safety. |
| 2020-01-17 | Unrated | Unrated→Unrated | — | |
| 2017-04-12 | Unrated | Unrated→Unrated | — | |
| 2016-04-14 | Unrated | Unrated→Unrated | — | |
| 2013-09-13 | Unrated | Unrated→Unrated | — | |
| 2013-06-18 | Unrated | Unrated→Unrated | — | |
| 2012-10-09 | Unrated | Unrated→Unrated | — | |
| 2012-07-10 | Unrated | Unrated→Unrated | — |