Paulmay Dementia Care

17 Dukes Avenue, Church End, Finchley, London, N3 2DE

London · Barnet · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2015-12-02Requires improvementnewUnratedRequires improvementPaulmay Dementia Care received a 'Requires improvement' rating because of significant concerns around medication management, infection control, premises maintenance, and understanding of Mental Capacity Act procedures, despite providing caring and compassionate support to residents. While staff interactions with people were warm and the atmosphere homely, the service failed to maintain safe systems for medicines administration, adequate food hygiene standards, and proper building upkeep, and did not fully understand legal requirements around deprivation of liberty.
2013-12-11UnratedUnratedUnrated
2013-03-22UnratedUnratedUnrated
2011-10-03UnratedUnratedUnrated