Cherry Tree Housing Association - 5 Tavistock Avenue
5 Tavistock Avenue, St Albans, AL1 2NQ
East · Hertfordshire · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2017-10-27 | Requires improvement | new | Unrated→Requires improvement | Cherry Tree Housing Association received a 'Requires Improvement' rating across all five key questions because of significant staffing shortages that prevented personalised care delivery, inadequate quality assurance systems that failed to identify service failings, and inconsistent record-keeping that undermined the safety and effectiveness of care. Whilst staff were caring and people felt safe, the service could not consistently meet people's individual needs, support their independence, or demonstrate robust governance. |
| 2016-11-26 | Unrated | Unrated→Unrated | — | |
| 2015-10-29 | Unrated | Unrated→Unrated | — | |
| 2014-02-18 | Unrated | Unrated→Unrated | — | |
| 2012-09-04 | Unrated | Unrated→Unrated | — |