Cherry Tree Housing Association - 12 Tavistock Avenue

12 Tavistock Avenue, St Albans, AL1 2NH

East · Hertfordshire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2016-11-26Requires improvementnewUnratedRequires improvementThe service received a 'Requires Improvement' rating because of significant concerns around safety and leadership, despite staff providing caring and effective care. Critical issues included unreported safeguarding incidents, inconsistent recruitment procedures for agency staff, inadequate staffing during joint activities with another service, and a lack of registered manager oversight for six weeks prior to inspection. Quality monitoring systems failed to identify these shortfalls.
2015-10-29UnratedUnratedUnrated
2014-02-18UnratedUnratedUnrated
2012-09-04UnratedUnratedUnrated