Transforming Minds - Main Office
Southgate House, Southgate, Gloucester, GL1 1UD
South West · Gloucestershire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-02-04 | Requires improvement | new | Unrated→Requires improvement | The service received a 'Requires Improvement' rating because the provider failed to implement safe recruitment practices for staff involved in delivering personal care, breaching regulation 19. Additionally, quality monitoring systems were not sufficiently developed to assess staff competency and service quality, particularly concerning medicines management and governance for potential service expansion. However, people received caring, effective support and felt safe in the hands of the small, dedicated team. |