Care Matters UK Limited
13a Crayford High Street, Crayford, DA1 4HH
London · Bexley · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-07-06 | Requires improvement | new | Unrated→Requires improvement | Care Matters UK Limited received a 'Requires Improvement' rating because of significant breaches in recruitment safety checks, medicine management, staff supervision and appraisal, and quality assurance processes. Whilst people using the service felt safe and appreciated the caring nature of staff, the provider had failed to implement effective systems to monitor and improve care quality or ensure regulatory compliance. |
| 2013-07-09 | Unrated | Unrated→Unrated | — | |
| 2013-02-06 | Unrated | Unrated→Unrated | — | |
| 2012-10-05 | Unrated | Unrated→Unrated | — |