Symphony House Nursing Home

43-45 Queens Park Parade, Northampton, NN2 6LP

East Midlands · West Northamptonshire · nursing

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-07-22Requires improvementnewUnratedRequires improvementSymphony House received a 'Requires Improvement' rating because safeguarding systems failed when admissions with significant pressure wounds were not reported to the local authority, and management oversight of safety and quality was inconsistent with audits failing to identify medication errors and risk mitigation gaps. Whilst caring practices were good and the home maintained good infection control standards, these breaches in safeguarding protocols and governance meant people remained at increased risk of harm.
2020-11-21UnratedUnratedUnrated
2019-09-24UnratedUnratedUnrated
2018-09-28UnratedUnratedUnrated
2018-08-22UnratedUnratedUnrated
2015-08-05UnratedUnratedUnrated
2014-01-10UnratedUnratedUnrated
2013-08-29UnratedUnratedUnrated
2012-12-04UnratedUnratedUnrated
2012-04-18UnratedUnratedUnrated