Iona

104 Well Street, Biddulph, Stoke On Trent, ST8 6EZ

West Midlands · Staffordshire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2017-11-14Requires improvementnewUnratedRequires improvementIona received a 'Requires Improvement' rating because the provider could not assure inspectors that all staff had undergone suitable recruitment checks, which is a critical safeguarding requirement. Whilst the service demonstrated good caring practices, effective support, and positive responsiveness to people's needs, these recruitment concerns and gaps in leadership oversight prevented a higher rating.
2016-11-12UnratedUnratedUnrated
2015-07-17UnratedUnratedUnrated
2014-06-04UnratedUnratedUnrated
2013-12-14UnratedUnratedUnrated
2012-11-20UnratedUnratedUnrated