Bluebird Care (Hounslow & Chiswick)
Suite 107, Legacy House,, Hanworth Trading Estate, Hampton Road West, Feltham, TW13 6DH
London · Hounslow · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-01-11 | Requires improvement | new | Unrated→Requires improvement | Bluebird Care (Hounslow & Chiswick) received a 'Requires Improvement' rating because of significant failings in medicines management, risk assessment, staff training and quality monitoring systems, despite providing caring and responsive services. The provider failed to ensure staff were properly trained before administering medicines or using moving equipment, did not adequately assess risks for all service users, and did not effectively monitor their quality assurance systems. |