Kathleens Lodge

416 Upper Shoreham Road, Shoreham By Sea, BN43 5NE

South East · West Sussex · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Requires improvement
Effective
Good
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2015-08-04Requires improvementnewUnratedRequires improvementKathleens Lodge received a 'Requires improvement' rating because of significant gaps in safety, care quality and management oversight, despite staff being caring and well-trained. Key failures included insufficient staffing levels to support meaningful activities, inadequate risk assessments for restrictive equipment, failure to properly consult residents about CCTV surveillance, and the absence of formal quality assurance systems to monitor and improve the service.
2013-11-16UnratedUnratedUnrated
2013-04-23UnratedUnratedUnrated