Care Associates (Recruitment) Limited
Excelsior House, 3-5 Balfour Road, Ilford, IG1 4HP
London · Redbridge · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-07-27 | Requires improvement | new | Unrated→Requires improvement | The service received a 'Requires Improvement' rating because critical governance and staffing failures compromised safety and effectiveness. Although staff were caring and people received good personalised care, the provider failed to implement safeguarding procedures, update recruitment checks, provide adequate staff training and supervision, or act on previous inspection recommendations over two years. |
| 2016-12-15 | Unrated | Unrated→Unrated | — | |
| 2013-09-07 | Unrated | Unrated→Unrated | — | |
| 2012-10-30 | Unrated | Unrated→Unrated | — | |
| 2011-04-18 | Unrated | Unrated→Unrated | — |