Youus Ltd
71-75 Shelton Street, London, WC2H 9JQ
London · Camden · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-12-29 | Requires improvement | new | Unrated→Requires improvement | Youus Ltd received a 'Requires Improvement' rating because auditing systems were not sufficiently robust to maintain oversight of safety and quality, resulting in a breach of governance regulations. Risk assessments lacked detailed mitigation guidance for staff, and the service failed to notify the CQC of all required incidents. Additionally, feedback collection from people and families was inconsistent and not properly analysed. |
| 2022-07-09 | Unrated | Unrated→Unrated | — |