Voice2Care Ltd
Suite 19 Enterprise House, Education Road, Leeds, LS7 2AL
Yorkshire & Humberside · Leeds · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Inadequate
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-07-22 | Inadequate | new | Unrated→Inadequate | Voice2Care Ltd received an Inadequate rating because it failed to ensure people's safety through inadequate risk assessments, unsafe medicine management, and poor recruitment practices. The service lacked effective leadership, governance systems, and quality assurance processes, and critically failed to involve people in their care planning or ensure care was person-centred, resulting in CQC serving notices of proposal to cancel the provider's registration. |