Manchester Services Limited
160 City View House, 5 Union Street, Manchester, M12 4JD
North West · Manchester · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-11-19 | Inadequate | new | Unrated→Inadequate | Manchester Services Limited received an Inadequate rating because it failed to ensure people's safety, with widespread failures in staffing, visit scheduling, and medication management. Leadership was absent with no registered manager in post, governance systems were ineffective, and the service lacked basic oversight and accountability. Critical breaches included insufficient staffing, unsafe medicine administration, missed and late visits, and inadequate safeguarding procedures. |