Cera Hammersmith
Unit 22.2, Coda Studios, 189 Munster Road, London, SW6 6AW
London · Hammersmith and Fulham · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-01-18 | Requires improvement | new | Unrated→Requires improvement | Cera Hammersmith requires improvement because staffing levels are insufficient to meet people's needs safely, resulting in frequent late visits, and the electronic call monitoring system is not operated effectively to properly track whether care is delivered as planned. Whilst care is caring and effective, and safeguarding measures are appropriate, the leadership and governance systems do not provide adequate assurance of safe service delivery. |