CRG Homecare - Burnley
Business First Centre, Empire Business Park off Liverpool Road, Burnley, BB12 6HH
North West · Lancashire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-01-20 | Requires improvement | new | Unrated→Requires improvement | CRG Homecare - Burnley received a 'Requires Improvement' rating because of serious breaches in staffing levels and governance. The service failed to ensure sufficient staff were available to meet people's needs, resulting in missed, late and short visits, whilst management failures meant quality and safety issues were not identified or addressed effectively. |