Q Care Assist
3rd Floor, The Clock Tower, Talbot Street, Nottingham, NG1 5GG
East Midlands · Nottingham · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-04-21 | Requires improvement | new | Unrated→Requires improvement | Q Care Assist received a 'Requires Improvement' rating because of safety and governance concerns, despite providing caring and responsive care. Key issues included a safeguarding referral that was not made to the local authority, delayed statutory notifications, incomplete recruitment documentation, and inconsistent medicines management practices. However, the provider demonstrated effective care delivery, strong relationships with people, and a commitment to learning from incidents. |