Purple Flower Care
77 Francis Road, Edgbaston, Birmingham, B16 8SP
West Midlands · Birmingham · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-12-15 | Requires improvement | new | Unrated→Requires improvement | Purple Flower Care received a 'Requires Improvement' rating across all five key questions because the service failed to establish adequate safeguarding systems, properly assess and manage risks, implement mental capacity and best interests processes, and maintain robust governance and quality monitoring. Critical concerns included unassessed restrictive practices (door sensors, CCTV), missing risk information from care files, inadequate staff induction, and care plans lacking essential information about the person's needs, culture, and identity. |