Willow Community Care
24b Church Lane, East Finchley, London, N2 8DT
London · Barnet · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2017-12-23 | Requires improvement | new | Unrated→Requires improvement | Willow Community Care was rated 'Requires improvement' because although the service provided caring support and people were happy, there were significant governance and compliance issues. The provider failed to maintain sufficient oversight of staff training, documentation, and service quality, and did not properly support the new manager with training or supervision. Key risks including incomplete risk assessments and outdated records posed safety concerns. |
| 2017-03-31 | Unrated | Unrated→Unrated | — | |
| 2014-02-12 | Unrated | Unrated→Unrated | — | |
| 2013-07-20 | Unrated | Unrated→Unrated | — | |
| 2013-01-11 | Unrated | Unrated→Unrated | — |