Rookery House
26 Huggins Lane, Welham Green, North Mymms, Hatfield, AL9 7LE
East · Hertfordshire · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-07-26 | Requires improvement | new | Unrated→Requires improvement | Rookery House received a 'Requires Improvement' rating because of significant gaps in safety management, governance systems, and environmental maintenance, despite staff providing kind and compassionate care. The service failed to ensure people were adequately protected from risk of harm, lacked effective systems to monitor care outcomes and staff performance, and had not established clear pathways to support people's future aspirations and independence. |