Pro Healthcare Services
Unit 20, Burley Hill Business Centre, Burley Hill Trading Estate, Leeds, LS4 2PU
Yorkshire & Humberside · Leeds · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-03-29 | Requires improvement | new | Unrated→Requires improvement | Pro Healthcare Services received a 'Requires Improvement' rating because while care delivery was good and staff treated people well, there were significant governance failures. The service lacked robust quality assurance systems, failed to monitor call times, did not maintain an up-to-date training matrix, and had no service improvement plan in place to address identified issues, breaching regulation 17 on good governance. |