York - Hartley Care
Unit 16a, Ironworks Business Centre, Ousegate, Selby, YO8 4NN
Yorkshire & Humberside · North Yorkshire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-12-20 | Requires improvement | new | Unrated→Requires improvement | York - Hartley Care received an overall rating of Requires Improvement because of significant failings in governance, medicines management, and staffing. The service's leadership was inadequate, with poor record-keeping, inaccurate information provided during inspection, and lack of robust auditing systems. However, staff were caring and respectful towards people, who reported feeling safe and satisfied with their care. |