Independence

Bowley Road, Hailsham, BN27 2DB

South East · East Sussex · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2017-02-09Requires improvementnewUnratedRequires improvementIndependence received a 'Requires Improvement' rating overall because although people felt safe and cared for, there were significant failures in governance, record-keeping and compliance. The service was in the process of closing and had archived most documentation, making it impossible to demonstrate adherence to legal requirements. Leadership was inadequate, with no robust systems to monitor quality or identify shortfalls.
2014-01-23UnratedUnratedUnrated
2013-04-20UnratedUnratedUnrated
2011-10-19UnratedUnratedUnrated