Heart of the South Care Agency
Hamlyn House, 4 Beadles Lane, Oxted, RH8 9JJ
South East · Surrey · domiciliary
Good
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Good
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-11-15 | Good | new | Unrated→Good | Heart of the South Care Agency received a Good rating across all five key questions because it demonstrated safe, effective, and person-centred care delivery. The service had robust safeguarding procedures, appropriate staffing levels, good staff training and support, and strong leadership with quality monitoring systems in place. Minor areas for development included completing formal capacity assessments and consent documentation. |
| 2013-12-24 | Unrated | Unrated→Unrated | — | |
| 2013-10-15 | Unrated | Unrated→Unrated | — | |
| 2013-04-11 | Unrated | Unrated→Unrated | — |