Dimensions South Hampshire Domiciliary Care Office
Cedar Place, Flat 8, 48 Manor Road, New Milton, BH25 5EN
South East · Hampshire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-07-15 | Requires improvement | new | Unrated→Requires improvement | The service received a 'Requires Improvement' rating because it failed to ensure consistent safety in medicines management, did not properly follow Mental Capacity Act procedures, and had ineffective governance systems that did not reliably identify and address quality issues. Whilst staff were caring and responsive to people's needs, these significant gaps in safe practice and proper legal compliance meant people were at increased risk of harm. |