Emmaus House Residential Care Home

Walkmill Close, Moresby Parks, Whitehaven, CA28 8XR

North West · Cumberland · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-07-06Requires improvementnewUnratedRequires improvementEmmaus House received a 'Requires Improvement' rating because the provider failed to implement robust systems to manage safety risks and did not sufficiently monitor quality across the service. Whilst staff provided kind and compassionate care that people valued, critical governance shortcomings meant risks to people were not always identified, recorded or managed effectively, and the provider had not learned from previous inspection findings.
2021-11-03UnratedUnratedUnrated
2020-03-13UnratedUnratedUnrated
2017-08-18UnratedUnratedUnrated
2015-02-13UnratedUnratedUnrated
2013-11-13UnratedUnratedUnrated
2013-01-04UnratedUnratedUnrated
2012-03-28UnratedUnratedUnrated