Safe Hands Home Care Limited
Unit 5, Planet Business Centre, Killingworth, Newcastle Upon Tyne, NE12 6RD
North East · North Tyneside · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2024-03-28 | Inadequate | new | Unrated→Inadequate | Safe Hands Home Care Limited received an Inadequate rating because critical governance and safety systems were not in place despite previous enforcement action. The service failed to adequately assess and manage risks, maintain proper records across medicines management and staff recruitment, and implement effective quality monitoring systems. Whilst staff were caring and people were generally satisfied, the systemic failures in leadership and governance meant people were at potential risk of avoidable harm. |
| 2023-06-01 | Unrated | Unrated→Unrated | — | |
| 2018-06-28 | Unrated | Unrated→Unrated | — | |
| 2017-05-18 | Unrated | Unrated→Unrated | — | |
| 2016-08-06 | Unrated | Unrated→Unrated | — | |
| 2014-09-30 | Unrated | Unrated→Unrated | — | |
| 2014-01-14 | Unrated | Unrated→Unrated | — | |
| 2013-02-12 | Unrated | Unrated→Unrated | — | |
| 2011-10-10 | Unrated | Unrated→Unrated | — |