Timken Grange

Timken Way South, Duston, Northampton, NN5 6FR

East Midlands · West Northamptonshire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2020-04-03Requires improvementnewUnratedRequires improvementTimken Grange requires improvement because the service failed to maintain consistent oversight of safety and quality, with particular concerns around safeguarding, medicine management, staff support for temporary workers, and record-keeping. Whilst the home has good facilities and staff demonstrated kindness, systemic gaps in governance, inconsistent implementation of care plans, and poor management of complaints meant people were not always adequately protected or supported.