Tranquility House
39 Cheriton Gardens, Folkestone, CT20 2AS
South East · Kent · residential
Requires improvement
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-05-14 | Requires improvement | new | Unrated→Requires improvement | Tranquility House received a 'Requires Improvement' rating because people's safety was at risk due to lack of essential safety checks and maintenance, insufficient safeguarding procedures, inadequate staffing levels, and poor quality assurance systems that failed to identify these critical shortfalls. Whilst staff were generally caring and people received good nutrition and health support, systemic failures in governance and safety management meant the service could not consistently protect and support residents effectively. |
| 2014-08-30 | Unrated | Unrated→Unrated | — | |
| 2013-11-29 | Unrated | Unrated→Unrated | — | |
| 2013-04-05 | Unrated | Unrated→Unrated | — | |
| 2011-06-17 | Unrated | Unrated→Unrated | — |