Burlington Home Care

80-88, St. John Street, Bridlington, YO16 7JR

Yorkshire & Humberside · East Riding of Yorkshire · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-02-10Requires improvementnewUnratedRequires improvementBurlington Home Care received a 'Requires Improvement' overall rating because governance systems failed to identify shortfalls in medicines records, risk assessments, care planning and induction documentation, creating safety concerns. Whilst the service provided caring, effective and responsive care with positive feedback from people who used the service, weaknesses in leadership oversight and record-keeping processes meant not all systems operated safely or to required standards.