East Riding Quality Home Care
Raby Lodge, 26 Cave Road, Brough, HU15 1HL
Yorkshire & Humberside · East Riding of Yorkshire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2018-11-16 | Requires improvement | new | Unrated→Requires improvement | East Riding Quality Home Care received a 'Requires Improvement' rating because the service had significant gaps in staff training, supervision and induction, ineffective quality assurance systems that failed to identify safety concerns, and incomplete record-keeping despite staff delivering caring support. The service was undergoing ownership transition at the time of inspection, and whilst people felt safe and cared for, the management systems and governance structures were not robust enough to ensure consistent, safe, and person-centred care delivery. |
| 2016-03-11 | Unrated | Unrated→Unrated | — | |
| 2014-02-21 | Unrated | Unrated→Unrated | — | |
| 2012-09-12 | Unrated | Unrated→Unrated | — |