Goldsmith Personnel Kingston
28 Claremont Road, Surbiton, KT6 4RF
London · Kingston upon Thames · domiciliary
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-03-04 | Requires improvement | new | Unrated→Requires improvement | The service received a 'Requires Improvement' rating because although significant progress was made from the previous 'Inadequate' rating, governance and quality assurance systems remained inconsistent and were not fully embedded. Despite improvements in safe care, staffing, medicines management and safeguarding, the service continued to breach Regulation 17, with particular concerns around inconsistent record management, incomplete incident investigations, and the need for more personalised care records. |
| 2022-10-25 | Unrated | Unrated→Unrated | — |