Universal Care Services Leicester
215 Narborough Road, Leicester, LE3 2QR
East Midlands · Leicester · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2017-10-31 | Requires improvement | new | Unrated→Requires improvement | The service was rated Requires Improvement because quality assurance systems failed to identify significant issues affecting people's safety and wellbeing. Although some improvements were made following the previous inspection, auditing processes did not detect late or missed care calls, incomplete risk assessments, and inconsistent recording of care delivery, meaning people did not always receive care at agreed times or have their risks properly managed. |
| 2017-04-07 | Unrated | Unrated→Unrated | — | |
| 2015-12-23 | Unrated | Unrated→Unrated | — |