Choice Support Compass House
84 Holland Road, Maidstone, ME14 1UT
South East · Kent · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-03-21 | Requires improvement | new | Unrated→Requires improvement | Choice Support Compass House received a 'Requires Improvement' rating because the service failed to consistently assess and manage risks to people's safety, particularly around medicines management and health conditions like choking and constipation. Additionally, governance systems were not operating effectively, with team leaders unable to access incident recording systems and statutory notifications not being submitted to CQC as required. |