Ashford Lodge
Bagham Cross, Chilham, Canterbury, CT4 8DU
South East · Kent · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-10-10 | Requires improvement | new | Unrated→Requires improvement | Ashford Lodge was rated 'Requires Improvement' because people were not always kept safe and there were significant governance failures. Staff restricted residents' choices and freedoms inappropriately, concerns raised by staff were ignored, fire safety checks were neglected, and risk assessments were not kept up to date. Although the temporary managers brought in after the registered manager resigned have begun addressing these issues, the service had breached multiple regulations and failed to operate with person-centred values. |
| 2018-07-06 | Unrated | Unrated→Unrated | — | |
| 2016-05-07 | Unrated | Unrated→Unrated | — | |
| 2014-09-20 | Unrated | Unrated→Unrated | — |