The Hylands Retirement Home
23-26 The Crescent, Filey, YO14 9JR
Yorkshire & Humberside · North Yorkshire · residential
Requires improvement
Key question ratings
- Safe
- Inadequate
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-02-04 | Unrated | Unrated→Unrated | — | |
| 2021-11-27 | Requires improvement | new | Unrated→Requires improvement | The Hylands Retirement Home received a Requires Improvement rating because critical safety failures were identified, particularly inadequate risk management, insufficient night-time staffing levels, and non-completion of mandatory training by staff. Whilst staff interactions with people were kind and caring, the governance systems failed to identify or address these serious safeguarding and safety breaches. |
| 2018-12-13 | Unrated | Unrated→Unrated | — | |
| 2018-05-03 | Unrated | Unrated→Unrated | — | |
| 2017-02-21 | Unrated | Unrated→Unrated | — | |
| 2016-08-11 | Unrated | Unrated→Unrated | — | |
| 2013-09-03 | Unrated | Unrated→Unrated | — | |
| 2012-08-10 | Unrated | Unrated→Unrated | — | |
| 2012-05-02 | Unrated | Unrated→Unrated | — | |
| 2012-02-28 | Unrated | Unrated→Unrated | — |