Whitehaven Residential Care Home

Whitehaven, 5 St Josephs Road, Sheringham, NR26 8JA

East · Norfolk · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2022-01-20UnratedUnratedUnrated
2019-07-20Requires improvementnewUnratedRequires improvementWhitehaven Residential Care Home was rated 'Requires Improvement' overall because of significant failings in medicines management and governance, despite staff being caring and people's care needs generally being met. Medicines were not administered safely or as prescribed, with poor practice continuing despite the registered manager's awareness. Additionally, leadership and responsiveness to people's social needs were inconsistent, though people reported feeling safe and being treated with dignity.
2016-11-16UnratedUnratedUnrated
2014-11-15UnratedUnratedUnrated
2013-05-10UnratedUnratedUnrated
2012-07-23UnratedUnratedUnrated
2012-02-15UnratedUnratedUnrated