Greenway Homecare (Surrey) Limited

3 Venner Close, Redhill, RH1 4BH

South East · Surrey · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2018-08-29Requires improvementnewUnratedRequires improvementGreenway Homecare received a Requires Improvement rating because it failed to maintain adequate safety in medicines management and incident recording, and lacked robust quality assurance systems to monitor and analyse service delivery. Whilst staff were caring and responsive to people's needs, and the registered manager was supportive, governance systems were ineffective at identifying and addressing shortfalls before inspection.
2016-12-22UnratedUnratedUnrated