Tigerlily Healthcare Limited

Room 2 First Floor Unit, 28a High Street, Stockton-on-tees, TS18 1SF

North East · Stockton-on-Tees · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2022-07-20InadequatenewUnratedInadequateTigerlily Healthcare Limited received an Inadequate rating due to serious failures in safeguarding, recruitment, and care management, particularly affecting the second person receiving personal care. The provider failed to ensure sufficient staffing, did not follow safe recruitment procedures, did not appropriately assess and manage risks, and did not investigate safeguarding concerns. Additionally, the provider demonstrated poor governance, lacked understanding of regulatory requirements, and failed to cooperate with the inspection process.