Primrose House Residential Home
Perry Hill, Worplesdon, Guildford, GU3 3RF
South East · Surrey · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Inadequate
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2015-06-26 | Requires improvement | new | Unrated→Requires improvement | Primrose House Residential Home received a 'Requires improvement' rating overall because of significant breaches across safe care, effective service delivery, and leadership. Whilst staff were caring and responsive to residents' needs, critical failures in medication management, mental capacity safeguards, risk assessment, and record-keeping meant residents were not adequately protected from harm. The home's quality assurance processes failed to identify serious issues such as lack of hot water and unsafe premises. |
| 2014-02-28 | Unrated | Unrated→Unrated | — | |
| 2013-06-06 | Unrated | Unrated→Unrated | — | |
| 2013-03-06 | Unrated | Unrated→Unrated | — | |
| 2012-09-17 | Unrated | Unrated→Unrated | — | |
| 2011-11-28 | Unrated | Unrated→Unrated | — |