Dementia Concern
223 Windmill Road, Ealing, London, W5 4DJ
London · Ealing · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-05-25 | Requires improvement | new | Unrated→Requires improvement | Dementia Concern received a rating of Requires Improvement because critical safety and governance systems were not in place or effective, despite previous opportunities to improve. The service failed to properly assess and mitigate risks, did not follow Mental Capacity Act principles for consent, and lacked robust quality assurance monitoring. Whilst staff were caring and responsive to people's needs, the underlying safety and management failures posed a significant risk of harm. |
| 2020-03-29 | Unrated | Unrated→Unrated | — | |
| 2017-08-25 | Unrated | Unrated→Unrated | — | |
| 2016-07-30 | Unrated | Unrated→Unrated | — | |
| 2013-12-10 | Unrated | Unrated→Unrated | — | |
| 2012-11-17 | Unrated | Unrated→Unrated | — |