Elizabeth House Residential Care Home

Elizabeth Close, Moors Walk, Welwyn Garden City, AL7 2JB

East · Hertfordshire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2018-03-07Requires improvementnewUnratedRequires improvementElizabeth House received a 'Requires Improvement' rating because whilst medication management had improved and staff demonstrated caring attitudes, the home failed to consistently keep people safe through inadequate risk assessment and care delivery. Governance and leadership were ineffective, with poor record-keeping, insufficient monitoring of care quality, and failure to report serious incidents to safeguarding authorities as required.
2016-03-12UnratedUnratedUnrated
2014-03-25UnratedUnratedUnrated
2013-02-02UnratedUnratedUnrated
2011-11-30UnratedUnratedUnrated