Mrs Delores Matadeen - Lansdowne Road
75-77 Lansdowne Road, Handsworth, Birmingham, B21 9AU
West Midlands · Birmingham · residential
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2017-12-05 | Requires improvement | new | Unrated→Requires improvement | The location received a 'Requires Improvement' rating because whilst safety, effectiveness and responsiveness were good, concerns about inconsistent caring practices and quality monitoring systems meant standards were not reliably maintained. Staff occasionally spoke to people disrespectfully and the provider's systems failed to identify trends or take proactive action to prevent repeated issues. |
| 2016-08-03 | Unrated | Unrated→Unrated | — | |
| 2015-10-02 | Unrated | Unrated→Unrated | — | |
| 2013-09-03 | Unrated | Unrated→Unrated | — | |
| 2012-10-20 | Unrated | Unrated→Unrated | — | |
| 2012-05-28 | Unrated | Unrated→Unrated | — |