Optimist Care Ltd
12 Lever Square, Grays, RM16 4EX
East · Thurrock · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-01-27 | Requires improvement | new | Unrated→Requires improvement | Optimist Care Ltd received a 'Requires Improvement' rating because of significant gaps in recruitment practices and quality assurance systems that could pose risks to people using the service. While staff were caring and people's needs were generally met, the service lacked robust governance and monitoring processes to ensure safety and effectiveness, particularly around staff induction, medicines management audits, and risk assessments. |